Finding the Right Healthcare Professional

In the past, we posted an article that looked into more detailed differences between various healthcare professionals. This article is a spin off from that one by providing some tips on how to decide who the best healthcare professional for your child might be and how to find one nearby.

health professionals

How do I find the right healthcare professional for my child?

This is a tricky question that can have a lot of correct answers. Remember that you and your child are the expert in your family’s needs so listening to your intuition and asking yourself real questions is a great place to start. The steps below are guidelines for navigating the system and may not be the best fit for everyone.

  • Does your family have a primary care physician?
  • Talking to your child’s primary care physician is always a good first option. They are very familiar with mental and behavioral health needs and are a good place to start when deciding what might suit your situation. Make an appointment and keep a list of things to discuss with your child’s doctor. For example:
    • Explain how they’ve been feeling, any changes in their emotions or behaviors, and any issues or concerns you have
    • Tell them about your family history (for example if your mother experienced depression or your uncle was diagnosed with bipolar disorder)
    • Ask them if medications, therapy, or both could be appropriate for your child
    • Ask them for referrals to behavioral healthcare professionals they like and trust

Good Rules of Thumb:

  • Licensed professional counselors and social workers often have a wide variety of skills. Seeking the guidance of these professionals first may be best if the situation involves some environmental and social factors. For example, your child is very stressed out at school and is having trouble with social relationships.
  • Psychologists and Psychiatrists typically work with individuals who need longer term services, have more complex health needs, and require medication management.

Finding a healthcare professional:

If your family has health insurance you’ll most likely want to ensure you find a provider in your insurance network. You can find different providers by calling the number on your health insurance card. Behavioral healthcare professionals often have a different number and are noted on the back of your insurance card (see below).

insurance card

If you are looking for a medical provider, or want to start there but don’t know how to find one, you can look at your insurance card for that information too! The front or back of your card often display a number and a website you can use (see below):

insurance card2

Whether you are looking for a physician or another provider always ask your insurance company what the cost to you will be! Sometimes you are required to pay a fee every time you see this person, called a copay. Sometimes you are required to pay a portion of the bill for that visit, which is typically called a coinsurance payment.

What if your family doesn’t have health insurance?

If your family doesn’t have health insurance it may be best to examine some of the resources available in your area. For example, is there a counselor or nurse that your child can talk to at school? Are there any academic institutions (like a nearby university) that has training programs for their students? Your child may be able to receive services from students in training who are supervised by a number of professionals! Another option is to call local community health centers or non-profit organizations and see if they have any free or low cost services. Search the internet for community health centers in your area! When you call, try to give them as much detail about your child’s situation as possible so they can best answer your questions. Always remember to ask about provider qualifications and cost.

Remember that no question is a dumb question! All of these people want to help your family get the best care. If you need help with a referral and are still not sure what to do, email us at

Links to search for health professionals by trade:

Do you have experience looking for a healthcare professional? What are some helpful tips you can share for other users? Did this article provide you with useful information? Let us know in the comments!

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